The last quarter of 2019 presents a great opportunity to look to the future and come up with innovative strategies to transform your business in the coming year.
In 2020 we will continue to see the expansion of digital transformation. This as global brands, local businesses and government agencies look to leverage technology to serve their clients, improve their business processes and outdo their competitors.
When it comes to IT transformation, one of the best things you can do is to keep up to date with all the latest trends in your industry to ensure you aren’t left behind.
AI and machine learning
We are seeing first-hand the potential of this technology coming to fruition. In fact, you have probably already engaged with AI in one form or another and were not even aware of it. It's starting to change various sectors including retail, healthcare, manufacturing and more.
Advances in AI will also demonstrate the capabilities of the virtual assistants we know and love, like Siri and Alexa, expanding dramatically. Not only will these assistants search the web for us, they will also read our emails, respond to messages and even pay our bills or place orders for products and services.
Technologies like Alexa and Siri have already introduced us to the power of voice in conducting daily tasks, but expect to see this tech evolve in the future. You might find upcoming tech conducting itself with a voice command. Perhaps every device we surround ourselves with will be able to function on voice command. These voice applications will possess a mix of natural language processing, AI and machine learning.
While the possibilities for application and potential benefits are immense, it’s interesting to note that an ongoing study by McKinsey seems to prove that machines should stick to tactical applications and leave the strategic thinking to humans.
The Internet of Things
Gartner expects that 20.8 billion “things” will be connected by 2020, excluding smartphones, tablets and computers. All these “things” mean increased data and traffic across already congested networks. The growth of the Internet of Things (IoT) will usher in the need for ubiquitous public networks and might create an increased demand for 5G connectivity that’s capable of handling the increase in traffic.
Data scientists will have a tough time sifting through data as there are increasing amounts of data to prepare, analyse and group to draw accurate conclusions. It will mean that businesses could miss key insights from hypotheses if data scientists don’t have the capacity to explore the data accurately.
Data scientists will use automated algorithms to explore more hypotheses. Gartner predicts that by 2020, more than 40% of data science tasks will be automated, meaning that augmented analytics and automated insights will eventually be embedded into enterprise applications.
More data means a greater need for somewhere to store all this information. More companies will move to the cloud because of the productivity and performance benefits and the cost savings that can be achieved with this. Earlier this year, Microsoft announced that it would invest more than $100 million over the next five years in developing cloud technology in Nigeria and Kenya.
These are just some of the IT transformation possibilities on the horizon for the future. The key is to have an early awareness of these opportunities. These and many other innovations will undoubtedly change how we conduct business and the way we live our lives. The businesses that leverage these digital advancements will stay in the lead.
To find out how we can help you on your digital journey today and into the future, please don’t hesitate to get in touch with us.